Designing a powerful custom CRM to streamline operations for a leading non-profit.
A nonprofit organization faced a major challenge with their outdated website built on WordPress, which was limiting usability for both end-users and administrative staff.
Industry
Non-Profit / Community building
Key Technologies
| Category | Tech used |
|---|---|
| Frontend Development | React |
| Backend Development | Node.js, PHP |
| Database Management | MySQL |
| Analytics & Tracking | Google Analytics, Google Tag Manager |
Summary
A nonprofit organization needed a comprehensive solution to migrate and restructure their website from WordPress to a modern stack. The primary goal was to enhance usability for end-users and administrative staff. The project included building a customizable Admin Panel, integrating payment systems, and creating role-specific dashboards for internal users, resulting in a significant improvement in user experience and operational efficiency.
Key Services
"Collaborating with Rivka has been outstanding. They have successfully handled complex projects with effective communication and professionalism, enhancing our partnership."
Luis Hernandez
Senior Product Manager
Client Overview
Industry: Technology & Community Empowerment
Company Size: Non-profit organization with over 20,000 members
Region: Global operations
The Challenge
Membership System Complexity
Developing a solution that catered to diverse user needs and supported growth.
Complex migration from WordPress
Merging and restructuring data from WordPress into a new platform while ensuring no loss of functionality.
Scalability Requirements
Ensuring the website could handle increasing traffic and membership registrations.
Website Overhaul
The existing website was outdated and lacked modern functionalities, making it difficult for users to navigate and engage effectively.
Seamless User Experience
The platform needed improvements in accessibility, design, and performance to enhance usability for both members and administrators.
Scalability & Growth
As the organization grew, it required a more scalable and robust infrastructure to support an expanding user base and new digital initiatives
The Solution
- Streamlined migration process:
Built APIs to manage data transfer and ensure seamless integration of WordPress information into the new system.
- Role-specific dashboards:
Developed custom dashboards tailored to each organizational role using data pulled and displayed through API integrations with Google Analytics.
- Improved planning methodology:
Adopted SCRUM with realistic sprint planning to account for testing and unforeseen challenges.
Business Impact and Results
The website transformation enhanced user experience, streamlined operations, and improved accessibility. With modern technologies and a more scalable infrastructure, the platform now delivers a seamless experience for both users and administrators.
Streamlined Membership Management
The new platform improved membership sign-ups, user engagement, reducing administrative workload and enhancing the overall experience.
Improved Website Performance
With a modernized tech stack, the website experienced faster load times, better security, and seamless integration with third-party tools, leading to an increase in visitor retention.
Future-Ready Digital Platform
The scalable infrastructure allows for expansion, new feature development, and long-term digital growth.
A More Connected Community
Enhanced UX and digital tools fostered greater engagement, making it easier for users to network, access resources, and participate in virtual events.
